When it comes to inmate communication services, there is no other company quite like Securus Technologies. The company has been in the business of providing inmate communication services since a long time. In 2008, Securus Technologies underwent a big merger which stemmed its position in the communications industry. At that time, Securus Technologies and T-Netix were two of the biggest prison communication providers in the entire country. To pursue their goals of becoming one of the biggest providers in the country, Securus Technologies merged with T-Netix but retained their names. Rick Smith was one of the people that were hugely instrumental in bringing the two giants together to form one big communications provider. When it was time to pick a new chief executive officer, Rick Smith was seen as the best person for the job.
Securus Technologies has an extremely wide range of clients that they serve. The services that Securus Technologies provides are operational in over a hundred prisons in America alone. The company also provides communication services to a few prisons in Canada. This wide coverage is what has made Securus Technologies a force to be reckoned with. The company has a wide range of calling options that it offers the inmates. They have a choice to go in for something that is more traditional for voice calls, or something more modern like video calling. Every month, the family or friends of the inmates have to send a small amount of money to their loved ones on the inside. The inmates can then use this to call their friends and family using any of the services that the company provides. Alternatively, they also have the option to go in for a postpaid plan, whereby they get a bill at the end of every month stating the amount of money that needs to be paid for the calls that were placed.